Job Title: Sales & Marketing Coordinator

As a Sales & Marketing Coordinator, you will provide administrative and coordination support to the sales team and assist in implementing the hotel’s marketing activities. Your role involves maintaining sales records, coordinating meetings and events, communicating with clients, and supporting marketing content and the hotel’s digital presence.

Key Job Responsibilities:

• Assist in organizing and implementing sales activities and initiatives.

• Coordinate and schedule sales meetings, appointments, and events.

• Prepare and distribute sales documents, proposals, presentations, and promotional materials.

• Maintain accurate records of sales leads, client interactions, and contracts.

• Update sales reports, forecasts, and performance data.

• Liaise with other departments to ensure effective coordination of sales and marketing activities.

• Respond to client inquiries and requests promptly and professionally.

• Assist in coordinating group bookings and reservations as required.

• Maintain an organized filing system for sales and marketing documents.

• Provide administrative support, including calendar management and travel arrangements.

• Assist in tracking sales and marketing expenses against approved budgets.

• Support the implementation of the marketing plan and maintain a content calendar.

• Prepare and coordinate social media content, scheduling posts following approval.

• Monitor social media messages and comments, responding according to approved guidelines or referring inquiries to the relevant department.

• Coordinate the production of marketing materials, including designs, photographs, videos, and printed collateral.

• Ensure marketing materials comply with brand guidelines and standards.

• Coordinate updates to hotel information and promotions on the website and digital channels with the responsible teams.

• Support digital marketing and email campaigns, monitor results, and prepare performance reports.

• Coordinate with photographers, agencies, suppliers, and influencers for approved marketing activities.

• Assist in promoting hotel rooms, dining outlets, meetings, events, and special offers.

• Monitor competitor activities and market promotions, providing relevant updates to the team.

• Maintain an organized library of approved photographs, content, and marketing assets.

• Carry out duties safely and responsibly, contributing to colleagues’ wellbeing and environmental protection.

• Adhere to the company’s environmental, health, and safety policies and procedures.